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Governmental Compliance
Security Brief
Note:
This content is not indexed by search engines.
What is this? Part of a
comprehensive 10-month-long effort to facilitate the production of a
30,000-person event at San Francisco's 3Com Park, home stadium of
the professional football team, the San Francisco 49ers. The
youth-oriented, high-energy tech-music nature of the event, with attendees and
vendors on the field, in the bleachers and circulating and
celebrating in sub-venues around the stadium, brought
controversy in advance, with much media attention and official
scrutiny.
Below is a security plan. The intro, however,
was conceived to be persuasively representative. The goal was to reassure and encourage officials in
city management and the police department.
Covered heavily in advance and during by all local TV and
print news outlets, the event was very successful. No incidents or injuries occurred,
and substantial revenues were realized by both the City of San
Francisco and the client, the event's producer.
Also see:
Press
Release.
External press:
New Wave
│
Party at 3Com
│
Promoter has Backing of Top Brass
│
Still on, Contrary to Reports
|
Submitted
to |
: |
All Concerned San Francisco
Agencies |
| Submitted by |
: |
[Client
Company Name
Omitted] |
| Subject |
: |
Public Entertainment Event
3Com Park |
Contract
Participants
Event Producer / Tenant
[Company Company Name Omitted].
Host Venue / Lessor 3Com Park / San Francisco Recreation & Park
Department
Issues
and Answers
Common Sense
Concerns In producing this event, [Company Name Omitted], its management, employees
and contractors, understand the principal of responsibility to community. Assuring public safety and security is the
directive upon which the entire venture is dependent.
At stake will be the companys reputation with the City of San
Francisco, the SFPD, the SFFD, the managers of 3Com Park, the San Francisco Recreation and
Park Department and its supervising commission. Also
at risk will be substantial financial considerations.
To wit:
-
[Company Name Omitted] now has on deposit with The City $25,000
representing security payment for the booking of five events at 3Com Park in
[Year].
-
The base rent for the facility will return a five-event gross of
$400,000 to The City.
-
It is projected that [Company Name Omitted] will pay out no less than
$375,000 for city employees, overtime and municipal services respective to the five
events.
-
Total revenues in stadium taxes for the five events will likely
exceed $250,000.
-
The total of all revenues, taxes, employment, goods and services, is
expected to generate a dollar volume at or near the $10 million range within the City and
County of San Francisco.
-
By the date of the first event, June 16, [Year], approximately
$400,000 to $500,000 will have been expended for promotions and logistics for the second
event.
It is understood
that the SFPD will issue only a single use permit, one event at a time. Thus, because each event requires months of
advance work and expense, before a use permit is granted for the second event,
[Company Name Omitted] will bear the risk of hundreds of thousands of dollars. The company is confident in its ability to satisfy
SFPD concerns of sound control, safety and security, and [Company Name
Omitted] will take that
risk.
However, the
nature and financial viability of these events requires an all night production: 7:00 p.m.
to 6:00 a.m.
With its
reputation, future prospects and nearly a million dollars on the line by June 16,
[Year],
[Company Name Omitted] will leave nothing to chance in the area of sound control, safety and
security.
Sound
Control Emitted decimal levels
will be constrained to comply with acceptable standards within the immediate area and
surrounding community. The acoustical
engineering firm of [Company Name Omitted] (www.cmsalter.com) will be retained to
survey existing noise levels and assure compliance of future levels.
The supervising engineer will remain on-site
throughout duration of event. Decimal levels
and configuration of sound equipment will be adjusted accordingly in the event of noise
complaints.
Security
and Drugs A ZERO-Tolerance drug policy will be promoted and
enforced. To discourage misbehavior of any
kind, in addition to a prevalent SFPD presence, the number of security personnel will be
about 40% greater than that of a typical concert.
The cost of SFPD
staffing, and all other city personnel and services, will be borne by
[Company Name Omitted].
Security
Force [Company Name Omitted] will staff a security force of no fewer than 300 officers. Supervising officers will wear full uniform,
projecting a formal, official presence. That
security contractor is bonded, insured, and uses only fully trained officers. (See attached exhibits.)
Metal
Detectors / Contraband Deterrence [Company Name Omitted] will allow no containers of
any kind into the event. This means no
backpacks, no water bottles, no novelty items, nothing.
All attendees
are subject to clothing searches, and at 3Com Park all persons entering will be
required to pass through one of a bank of 20 metal detectors. Security offers at all entry points will
additionally be equipped with hand-held metal-detecting wands.
Multiple
electronic signs visible from all public entry points will advise arriving attendees of
metal detectors at gate, clothing searches and on-site SFPD.
Perimeter
Control Individuals without tickets, or those arriving after the event is sold
out, will not be allowed to loiter or rove about the exterior grounds. In no uncertain terms, electronic signage will
convey this message and state the ramifications of disobeying the no-loiter policy.
Admittance
Discretion No single attendee exhibiting unruliness and no group
displaying obvious colors will be admitted. Security
personnel will be well versed in screening individuals without prejudice to individual or
group.
Proper
Ventilation The open-air venue will assure adequate airflow. Naturally, smoking, of any substance, will not be
allowed.
Medical
Precautions A fully equipped on-site clinic will be staffed by qualified
physicians and EMTs will be stationed strategically at varied event locations. Only professional medical subcontractors
experienced and skilled in the handling of high-volume events will be used.
Fire
Safety [Company Name
Omitted] will bear
the cost of on-site supervision by San Francisco Fire Marshals. Only code-compliant demising structures
will be used to house the events. The
contractor to supply and erect the structures has undertaken many similar projects and is
very familiar with regulations of safety and compliance.
Each structure will meet all local and state code requirements for public
safety.
Pre-Sale
Ticket Emphasis Through outlets and online sales, the bulk of festival
tickets are sold in advance. Pre-sale ticket
holders typically arrive at events at a more regular rate than those who buy at the door. Pre-sale systems and strict control of overall
ticket sales minimize the rush effect, enable a stable flow of patrons and negate the
possibility of oversold events. The events
will not be sold beyond capacity.
Practical
Consideration Hundreds of
thousands of dollars will be invested in developing this venture with the intent of
executing similar future events. The
achievement of this long-term goal will be totally dependent upon the continued goodwill
of the operators of 3Com Park, the SFPD, the SFFD and associate event sponsors. The assurance of safety and security with the
projection of a positive public image is an imperative.
From this venture the operators of 3Com Park and the
City of San Francisco can expect economic gain and the generation of positive PR, with
virtually no negative impact.
[Company Name Omitted]
Public Entertainment Event
3Com Park / San Francisco / June 16, [Year]|
Shutdown Procedure |
VENUE CLOSING SEQUENCE
|
Venue C-2 / Lot C
ZONE BLUE |
1:30a.m.
|
Shutdown.
Audio off. Security PA: Please exit this venue. Please do not loiter in parking area. |
Venue C-1 / Lot C
ZONE BLUE |
1:30 a.m.
|
Shutdown.
Audio off. Security PA: Please exit this venue. Please do not loiter in parking area. |
Venue B / Lot B
ZONE RED |
1:45 a.m.
|
Shutdown.
Audio off. Security PA: Please exit. Please do not loiter in parking area. Drive
safely. |
Venue A-2 / At Bleachers
ZONE GREEN |
2:00 a.m.
|
Shutdown.
Audio off. Security PA: Please exit. Please do not loiter in parking area. Drive safely. |
Venue A-1 / Main Field
ZONE GREEN |
2:00 a.m. |
Shutdown.
Audio off. Security PA: Please exit. Please do not loiter in parking area. Drive safely. |
SECURITY CLOSING SEQUENCE
Overview subject to final
documented plan, supervisor discretion and crowd flow. |
01:20
75 security officers take up posts
to vacate Zone Blue and Zone Red to Parking Lot.
Parking area electronic signs alternate: No Loitering Please Drive
Safely
Traffic control officers take up exit posts.25 security personnel begin patrol of parking
areas.
200 security officers take up posts for closing sweep in Zone Green.
01:30
Zone Green: Venues A-1 & A-2
closed to entry.
Exits open at all points.
02:00
Security supervisors allocate teams
to departing crowd as needed.
All motorcycle and automobile security units on active patrol.
02:15
All venues vacated.
290 security personnel move onto parking areas on final sweep.
Two five-person security teams execute final check of all venues. |
Security
Memorandum
April 23,
[Year]
| Submitted to |
: |
[Company Name Omitted] Security / All Security Teams |
| Submitted by |
: |
[Company Name Omitted] |
| Subject
|
: |
Emergency Evacuation Procedures 3Com Park |
_____________________________________________
As determined by Primary Command Center and / or on site San
Francisco Police Commander, if an emergency situation requires the evacuation of the 3Com
Park arena and exterior venues, the following routing plan will be implemented and
incorporated into master security plan.
During walkthroughs, briefings and team allocation, please
coordinate accordingly.
Note: SFPD-monitored drills to take place at 14:00, June
15, [Year], or as otherwise announced.
A.
EXIT GATES ALL ZONES
ALL VENUES
1.
Immediately upon receiving notification from Command
or San Francisco Police Department, or upon hearing PA evac announcement (see attached
script), security teams will open all gates and exits.
2.
All gates, which are equipped with panic hardware,
will be secured and staffed to facilitate a quick and safe exit off all attendees.
3.
Security teams will move to pre-assigned posts and assist in orderly attendee exit.
4.
Escalators, shut down for duration of Event, are
closed to exiting attendees by security. Security
teams will direct attendees away from escalators to designated emergency exits (see
below).
B.
ZONE BLUE Exterior
Parking Lot C Venue C-1 / C-2
1.
Attendees will
be directed to exit to the main parking lot.
C.
ZONE RED Exterior Parking Lot
B Venue B
1.
Attendees will
be directed to exit to the main parking lot.
D.
ZONE GREEN STADIUM LOWER DECK
Venue A-1 / A-2
1.
Box
seats-sections 23 to 22 (rows designated alphabetically) plus sections 24 to 44 (rows 1 to
25).
a.
Attendees will be directed to the field via the cutouts in the
wall at the bottom of each section. Attendees in the area of lower 20-22, 22-24 and 24-26
will be directed to adjacent cutouts or exit up to the lower concourse. Note: Where cutouts are utilized, security teams
will assist attendees in leaving the stands.
b.
Attendees will
leave the field via the Entertainment Gate adjacent to the east side of the north endzone,
then use Gate C lot to reach the main parking lot.
c.
Security team
stationed at Entertainment Gate will insure orderly flow.
2.
Reserved seats -
Sections 23-22 (numerically numbered) and Sections 24 to 44 (numerically numbered) rows
26-43
a. Attendees will be directed
to the outer concourse and then exit the concourse via the nearest gate or ramp.
b. Attendees in the lower section
3G-3S may also be directed to the stairway in that area to reach Gate E plaza.
3.
North Endzone
sections 24-44, Rows 1-25
a. Attendees will be directed to the
field via the cutouts in the wall at the bottom of each aisle. Security teams will assist
attendees in reaching the field and direct them to exit via the Entertainment Gate to the
main parking lot.
E.
STADIUM
MEZZANINE
LEVEL
1. Luxury
Suite occupants and those individuals in the Luxury Suite corridor or on the concourse
will leave using the nearest ramp. Upon
reaching the lower concourse, those attendees will be directed to exit via the closest
gate or ramp. Those in the area of section 12 may also be directed to exit via the taxi
ramp on the mezzanine concourse. Those in the area of the North Endzone may be directed to
use the stairway to Gate E Plaza.
2. The
taxi ramp gates on the mezzanine concourse and the gate at the Jamestown Avenue end will
be opened by the security team assigned to that position.
F. ZONE GREEN STADIUM WEDGE Venue A-1 / A-2
1. Attendees will be directed to the
lower exits at both sides of the wedge leading to the mezzanine level. They will then be
directed to proceed to the nearest ramp or stairs and then into the main parking lot.
G.
ZONE GREEN STADIUM LOWER EAST Venue A-1 / A-2
1.
Rows 149 Exit Field
a.
Attendees
will be directed to exit to the field, then exit via the Entertainment Gate to the main
parking lot.
2.
Rows 20-3 5 - Exit Row 19 Stairway
a. Attendees
will be directed to exit via the stairways at the north and south ends of row 19. They will then be directed to exit the stadium via
the Entertainment gate or follow the outlined path to Gate F Plaza.
3.
Rows 36-48 Exit row 36
a. Attendees will be directed
to exit via the north and south ends of row 36 using the walkway heading to the Mezzanine
Level and proceeding down via the nearest rump or stairs.
They would then be directed to exit by means of the nearest gate.
H.
STADIUM
UPPER DECK
These areas are closed to attendees
for Event. Security will execute a physical and blowhorn
sweep and, if attendees are discovered in this area, the following exit plan will be
executed.
1.
Upper Concourse
Attendees will be directed to the
nearest ramp or stairs and out the gate at the bottom of the ramp.
2.
Upper Box Seats
(alphabetical)
These areas are closed to attendees
for Event. Security will execute a physical and blowhorn
sweep and, if attendees are discovered in this area, the following exit plan will be
executed.
Attendees in this area will be directed
up to the nearest vomitory heading to the Upper Concourse. They will then proceed down the
nearest ramp or stairs and then exit the stadium by the closest gate.
3.
Upper Reserved Seats
(Numerical)
These areas are closed to attendees
for Event. Security will execute a physical and blowhorn
sweep and, if attendees are discovered in this area, the following exit plan will be
executed.
Attendees in this area will be directed
out the vomitory leading to the Upper Concourse They will then proceed down the nearest
ramp or stairs, then exit the stadium by the closest gate.
4.
Press Box
Occupants of the press box will exit via the doors on either side
(section 18 or 28) and then below the stairs to the vomitory at the bottom of those
stairs. After reaching the Upper Concourse,
they will proceed down the nearest ramp and then exit the stadium by the nearest gate.
SECURITY
TEAM EVAC INSTRUCTIONS
GENERAL ROUTING
If evacuation order is issued via the
stadium PA system, or through comm system and chain of command, teams will provide
directions to attendees in accordance with the following plan.
Lower Box - Sections
23 to 22:
EXIT FIELD
Direct attendees to the field via the
cutouts in the wall at the bottom of each aisle. Ushers and security teams will assist
attendees in reaching the field and then direct them to exit via the Entertainment Gate to
the Main Lot.
Lower Reserved -
Sections 23 to 22 and 24 to 44, Rows 26 to 43:
EXIT OUTER CONCOURSE
Direct attendees to the Outer
Concourse and then exit via the nearest gateway or ramp. Attendees in lower 3638 may use
the stairway in that area to reach E plaza.
North Endzone
Sections 24-44, Rows 1-25:
EXIT FIELD
Direct attendees to the field via the
cutouts in the wall at the bottom of each aisle. Ushers and security teams will assist
attendees in reaching the field and then direct them to exit via the Entertainment Gate to
the Main Lot.
Mezzanine Level:
EXIT LOWER C0NCOURSE
Direct Luxury Suite occupants and
those in the Luxury Suite Corridor Mezzanine Concourse will be directed to the nearest
ramp or stairway to the Lower Concourse to exit using the nearest gate.
Wedge:
EXIT LOWER C0NCOURSE
Attendees will be directed to the
lower exits at both sides of the Wedge leading to the Mezzanine level. Attendees will then
proceed to the nearest ramp or stairs leading to the Lower Concourse and then exit via
the closest gate.
Upper Deck:
EXIT UPPER CONCOURSE
Attendees will be directed to leave
via the nearest exit located on the Inner Concourse between the Box and Reserved Seat
area. Attendees then use the nearest ramp or stairway and then exit the stadium via the
closest gate.
Lower East, Rows
1-19:
EXIT FIELD
Attendees sitting in rows 1-19 exit
to the field. They will then exit via the Entertainment Gate to the Main Lot.
Lower East, Rows
20-35:
EXIT ROW 19 STAIRWAYS
Attendees sitting in rows 20-35 exit
via the stairways at the north arid south ends of Row 19. They can then leave via
the Entertainment Gate or follow the outlined path to F plaza.
Lower East, Rows
36-48:
EXIT ROW 36
Exit via the north and south ends of
Row 36 using the walkway leading to the Mezzanine Level and then down via the nearest ramp
or stairs. They would then exit by means of the nearest gate.
PUBLIC ADDRESS
ANNOUNCEMENT
3COM PARK
EVACUATION
Your
attention, please, ladies and gentlemen.
Your
attention, please, for this important announcement.
We ask that
you follow these instructions in a calm, quiet and orderly fashion and follow, precisely,
the orders of all stadium personnel.
We are going to evacuate 3Com Park. Please, follow these procedures immediately.
Please leave
by the nearest exit ramps or as directed by security personnel.
Please
leave at once in a calm, quiet and orderly fashion. Please do not block the sidewalks or
roadway.
Thank you
for your cooperation.
[REPEAT]
Power Shutdown Contingencies
Parking lights and emergency power supply
Backup Generator Locations:
a.
The Main Distribution Center in section 14.
b.
F Gate Plaza.
c.
The Engineers Department (Boiler room).
Lighting control computers are tied into emergency power systems.
225 battery powered lights throughout the stadium including restrooms and press
facilities.
GENTAC PORTFOLIO END
GenTac-generated material ends here.
Following
material submitted by sound, medical and security providers. |
[COMPANY NAME
OMITTED]
Consultants
in Acoustics &
Audio/Visual
System Design
###
Sutter Street, 5th Floor
San Francisco, CA 94104
Tel 415 ### ####
Fax 415 ### ####
[Name
Omitted]
[Company Name Omitted]
Subject: 3Com Park Events Acoustical Consulting
Dear
[Name Omitted]:
This letter presents our scope of work
and fee estimate for providing acoustical consulting services for the subject project.
Our scope of work will be to assist
you with the environmental noise emission associated with the three planned music events
at 3Com Park. There will be two distinct
scopes of work required:
- Assist in the design of the audio playback systems at each of the
three stages to reduce potential noise impact on neighbors.
- Monitor the noise emission during the events at several
residential areas surrounding the venue.
We anticipate that our scope of work
would be as follows:
June 16th Event (7PM to
6AM)
- Review and provide design input into the proposed sound-system
setups.
- During the sound check (prior to 7PM), monitor the sound level
output at each stage and in the surrounding area. Provide
immediate feed back as to the levels generated and assess the potential for noise impact
during the event. Provide recommendations for
setting sound levels or modifying the sound-system setups.
- During the event (7PM to 6AM), continuously monitor sound level
output at each of the three stages and in the surrounding area, simultaneously. Provide for communication between the stage and
remote locations so that adjustment of the noise levels can be performed.
- Prepare a report summarizing the results of our noise monitoring
and impact assessment on the community. As
appropriate, we will provide suggestions for additional mitigation.
July 28th Event (7PM to
6AM)
- Review the results of the June 16th event and apply
any changes.
- Provide limited noise monitoring during the sound-check and
during the event (7PM to 6AM). Provide
for communication between the stage and remote locations so that adjustment of the sound
system levels can be performed.
- Prepare a report summarizing the results of our noise monitoring
and impact assessment on the community. As
appropriate, we will provide suggestions for additional mitigation.
FEE ESTIMATE
We propose to provide our acoustical
consulting services on a time and materials basis and in accordance with the attached
Terms and Conditions sheet. We estimate that
our fees would be as follows:
Sound System Design
- Preliminary sound system design review and input $3,500
- Involvement during system set-up and sound-check (per event) $2,500
- Additional sound system design review and
input for July 28th event hourly
Subtotal $6,000
Noise Monitoring
June 16th Event
1.
Noise monitoring between 3PM to 7AM (labor and
equipment)
Up to four neighborhood monitoring locations (three technicians)
One roving monitor at 3Com (one technician)...........
$12,500
2.
Post event data analysis........... $2,500
3.
Post event summary report........... $3,500
4.
Sub total...........
$18,500
July 28th Event
1.
Noise monitoring between 5PM to 7AM (labor and
equipment)
Up to four neighborhood monitoring locations (two technicians)
One roving monitor at 3Com (one technician)...........
$9,500
2.
Post event data analysis........... $2,500
3.
Post event summary report........... $2,500
4.
Sub total...........
$14,500
Post Season
1.
Summary report of all two events........... $3,500
Additional Services
The above fee represents the labor and expenses we anticipate
would be required to gather useful information and achieve meaningful results, which then
can be used for planning future events. As
with projects of this magnitude and complexity, we reserve the right to adjust our scope
and fees to meet the conditions at the time of the work.
For example, if additional technicians are required to monitor a location
not previously anticipated, the labor will be in addition to the fees quoted above. Other examples of addition services might be:
- Attendance at City or community meetings
- Preparation of reports to be submitted to the City
- Monitoring in-side of a residence
*
*
*
If you wish to authorize us to proceed,
please sign and date in the spaces provide below and return one copy to our office. If you have any questions or if we can be of
further assistance, please do not hesitate to call us.
Sincerely,
[Company Name Omitted], INC.
[Name Omitted]
Principal Consultant
[Company Name Omitted]
###
Elmira Rd. Suite 144
Vacaville, Ca. 95687
Phone (510) ###-###
March 27, [Year]
To:
[Name Omitted]
[Company Name Omitted]
888 Brannan St. Suite 4000
San Francisco, Ca. 94103415
From:
[Name
Omitted]
Director [Company Name Omitted]
### Elmira Rd. Suite ###
Vacaville, Ca. 95687
Subject:
EMS Services Proposal for your 3 COM
Park event. (06-16-01 from 7:00 PM to 6:00 AM)
Dear [Name Omitted]:
[Company Name Omitted]
is pleased to provide you with the following proposal for EMS services at your
organizations summer event. The scope of the work is outlined below:
1.
Event Coverage:
·
18
Emergency Medical Technicians (Basic with A.E.D. Training)
· These crewmembers will be
trained to the national registry level and also have training in Trauma, Triage, and
Automatic External Defibrillator. These
crewmembers will be on the watch for any safety hazards and will be constantly on the move
monitoring the crowd for any potential patron problems.
·
5 Supervisor
(Over-Head Command Team)
· These members are
responsible for the placement of all crewmembers in the event grounds. They will be responsible for all documentation of
Patient Care and professionalism of our company. They
will act as a liaison between the local fire departments and law enforcement should the
need arise. These members will rotate
crewmembers around the event grounds so that they will not become too exhausted or hot as
the day goes on. They will coordinate lunches
and breaks so the event is always covered and managed appropriately.
· 2 Triage/Treatment specialist
·
This individual will be
responsible for the treatment and documentation off all patients which arrive at the
treatment tent. This key position is needed
so that LMS can continue to cover the event grounds and not be stuck in the treatment
center. It will also aid in the tracking of
patients as they either are released in to the field or transported in to the hospital.
2.
Medical
Equipment ($1000.00)
The medical equipment brought to the event will be used on all
patients seeking assistance. We prepare for
the worse case scenario and bring plenty of supplies so that we will not need to call for
assistance unless needed for patient care reasons. Our
staff will be equipped with response ready medical gear and fast action packs carried with
them at all times. We will also set up a
medical treatment area that will be our base of operations (Command Post). In this area we will set up cooling areas, resting
areas, and treatment area.
·
5 large response bags
·
Oxygen and devices
·
Airway adjuncts
·
Bag Valve Masks
·
Trauma dressings
·
Various sized dressings
·
Saline
solutions
·
Patient
assessment instruments
·
2 large back up response
bags
·
Same items as above
·
Splint Kits
·
Traction splints
·
Back boards
·
And cervical spine
precaution equipment
·
Hip response bags
·
All members will be
issued and will be carrying one of these
·
B/P cuff
·
Trauma dressings
·
CPR masks
·
Stethoscope
·
Blood born Pathogen
equipment
·
Saline wash
·
Extra oxygen cylinders
·
Extra cache of equipment
·
Radio equipment
·
Automatic External
Defibrillator (3)
·
Tele-Medicine Camera
equipment linked to MD
3.
Ambulance for transport to hospital (provided by AMR)
$110.00
/ Hr. scheduled for 11 hours
4.
Parking requirements
We will need to reserve
at least 4 parking slots for the day of the event.
5.
LMS Requirements
LMS will require the
following from the client.
·
Command Center (either in
the stadium itself or in an RV outside)
·
2 Treatment spaces (Must
have access to a high speed modem connection)
·
2 Mobile Carts / Golf
carts (the same as provided during your last event)
·
6 Tables
·
20 Chairs
·
Two way radio
communications with event staff and security
·
Proper access passes
·
Pre event meeting with
promoter and security supervisors to discuss evacuation measures and MCI (Mass Casualty
Incident)
·
1 meal per LMS staff
member
6.
Mileage (.42/) mile (Not to exceed 320 miles)
80 miles round trip for
equipment hauled and support vehicle.
7.
Pre-Planning (10 hours @ 25.00/Hr)
This is the time that is spent
planning for any potential problems your event may have during operating hours. We at LMS also attend meetings that may be
requested of public services and or other agencies. We
also use this billed time to put together what is called an incident action plan (IAP). This report goes to all public and private
agencies so that they are aware of what the event has to offer as far as our services and
what we will be doing with these services. It
will also layout the entrance and exit points for these agencies.
Break Down of Cost by Services
June 16, [Year]
AMR
1210.00
LMS
10986.90
Total
12196.90
The total cost of this
event will be $12196.90. It will require a payment of $2800.00 up front and $9396.90 upon completion of the event. We appreciate the
opportunity to work with your organization and hope that we will be able to extend this
relationship in the future. If you have any questions
with regard to this proposal please contact me on my cell phone at 510-715-8784.
Debbie Ziegler
Director of LMS
[Company Name Omitted] Security Inc.
#### E. Alondra
Blvd Suite ###
Bellflower, California 90706
Business (562) ###-####
Fax (562) ###-####
Proposal for Security Services
A Tradition of Excellence
Submitted to
[Company Name Omitted]
"PROVIDING SPECIALIZED
SERVICES"
Introduction
Providing Specialized Services
¨ To provide our Clients with attentive
customer service, and professional security personnel.
¨ To continually enhance employee
performance through, in house training and educational programs.
¨ To provide our clients with an
affordable service.
¨ To provide our clients with an
Administration, that is committed to Customer Service, and true experts in their field.
¨ To always strive to be Superior than
our competition.
[Company Name Omitted] Security Inc. has actively
provided security services in the State of California, since 1993. Here is a list of some of our satisfied customers.
1. NATIONAL ORANGE SHOW (SAN BERNARDINO)
2. CASTLE PARK (RIVERSIDE)
3. BONELLI PARK (SAN DIMAS)
4. ALEXANDRIA HOTEL
5. CITY OF FULLERTON (RECREATIONAL EVENTS)
6. LONG BEACH BEACH FEST (VISION
ENTERTAINMENT)
OTHER REFERENCES ARE AVAILABLE UPON
REQUEST
Original training begins before the
signing of any contract. All of our Officers
are required to attend a comprehensive training cycle and must demonstrate a good working
knowledge of all the applicable laws and regulations before assuming any post with our
organization. In addition, on going training
is implemented within our staff.
Our Supervisors truly define the word
"Professionalism". Our field
Supervisors receive training in order to effectively insure that our personnel are
fulfilling our Clients needs. In addition,
our Supervisors receive training in the following areas:
¨ 832 Police Procedures
¨ Weaponless Defense
¨ Planning and Organizing
¨ De-escalation of Force
¨ Community Policing
All Officers receive training in proper
report writing techniques. In addition, all
reports are screened prior to being submitted, to insure that proper procedure is followed
and all information is obtained.
Insurance
& Liability
[Company Name Omitted] Security Inc. will maintain in
effect at all times during the term of this agreement the following described liability
insurance covering its operations and its activities.
¨
Workers Compensation Insurance: as required by applicable laws
covering personnel engaged in the furnishing of the services under this agreement.
¨
Liability Insurance: with its coverage of One Million (1,000,000) dollars per occurrence.
[Company Name Omitted] Security Inc. will use
reasonable efforts to protect the assets, interests and employees of the Client.
However,
[Company Name Omitted] Security makes no warranty that the services it furnishes will avert or prevent
occurrences therefrom which may result in the loss or damage to the Client.
[Company Name Omitted] Security Inc. warrants that it
has all the necessary licenses and permits to provide the services that it states, under
this proposal.
Private Patrol Operators license is
the following: PPO12371
The rates applied to your security
coverage will be surprisingly affordable compared to what we are providing
our personnel in wages and benefits. Consider
the extra benefits that are included at no extra cost to you.
1. Constant Supervision
2. Security & Safety Survey
3. Normal Forms & reports (Daily
Activity Reports, Incident Reports, etc)
4. Special Tenant Safety Meetings
5. Training Programs (Weaponless Defense
for Women, Community Watch Training)
6. 24 hour emergency communication
Overtime is computed at 1 1/2 times the
basic man - hour rate and applies as follows:
¨ Special Officer Meetings requested by
the Client.
¨ Extra Coverage by personnel already
assigned to 40 hours.
¨ Additional Coverage without prior
notification in overtime situations.
Rates may also be adjusted, if the
Client desires special equipment such as radio communication, cameras, alarm systems, and
surveillance equipment.
Holidays
& Rate Schedules
The Following Holidays will be paid at
1 1/2 times the basic rate of pay, for hours worked.
New Years Day
Labor Day
Memorial Day
Thanksgiving Day
Independence Day
Christmas Day
The following is the rate schedules for
security services to be provided at your establishment.
Regular Security Officer |
$10.50 per man-hour |
Supervisors |
$13.00 per man - hour |
Patrol Service |
$22.00 per man - hour |
Radio Equipment Charge |
$15.00 per unit per day |
Administration Rate |
$25.00 per hour |
Court Time |
$20.00 per hour |
Estimated Cost
Per Service
We are confident that you will find our
services to be administered with the utmost professionalism, and hence be extremely
beneficial to your organization. The
following is an estimation of cost for the services you have inquired about.
*300 special event security officers
for "Metropolis." Two (2) patrol
units, one (1) mobile command post, fifteen (15) Supervisors.
*This material by
[Company Name Omitted].
See page 5 rate schedule.
Final bid will be submitted upon confirmation with ticket sales
[Company Name Omitted]
SECURITY INC.
9631 East Alondra Blvd, Suite 202,
Bellflower Ca, 90706
(562)920-5467 Fax (562)920-5468
FESTIVAL
Standard Operating Procedure
In
addition to any duties listed in this S.O.P all security personnel will follow all
policies and [Company Name Omitted] SECURITY INC. Company procedures.
This is a general outline for policies and procedures for any festival or
all night dance party.
Professionalism
All
personnel will conduct themselves in a professional matter at all times. They will address customers in a respectful and
courteous manner at all times. Any employee
violating this policy will be disciplined accordingly.
Uniform Policy
All
employees will follow the company policy on uniformity.
The following apply:
¨
Uniforms:
All
personnel will make sure their uniforms are cleaned and pressed prior to the start of
their shift.
¨
Grooming:
All male personnel will be clean and mustaches will be kept trimmed and neat in
appearance.
¨
Hair:
All female personnel will keep their hair up, male employees will keep their hair neat and
at an acceptable length as defined in the company manual.
¨
Jewelry:
No jewelry will be worn while on duty. (Wedding Bands Ok).
Posted Positions
If
you are assigned to a posted position, it is important that you remain at your post until,
your supervisor relieves you. Any employee
who violates this rule will be sent home and will receive a written warning as stated in
the company manual.
¨
Searching:
Search
all patrons for the following: any type of weapons, contrabands (Drugs, Drug
Paraphernalia), markers, pencils, chalk, water, eye drops, Vicks, candy, gum, cigarettes,
lighters, lengthy wallet chains and any form of pills.
If
you find any drugs or any thing that is listed above or are not sure of, call you
supervisor and let him/her handle the situation.
¨
Line
control:
This
position is responsible for maintaining control of the line. The sidewalks or crowd areas should be accessible,
and clear of any loitering. This position is also responsible for dress code.
¨
Dress
code is as follows:
No extremely baggy clothing, no
altered
caps or shirts with any form of gang affiliation allowed. Check with
your supervisor for the updated policy.
¨
Elevators/Hallway:
Keep
hallways clear at all times, restrict elevators to tenant use only.
¨
ID
Checker:
Check
I.D. for minors, if the client's license is restricted to 18 years or older. No one is
allowed inside unless they are of proper age. Any
employee violating this policy will be terminated immediately.
¨
VIP
Entrance:
Keep
regular patrons from entering. This area is
restricted to employees only (DJs Radio Personalities).
¨
Production
area:
This
is a restricted area, no patrons may enter through this area. Any
employee found admitting patrons would be terminated immediately.
¨
Bars:
Any
patrons entering a bar must be carded for 21 and over.
This area is a restricted area and must be monitored aggressively.
¨
Roamers:
This
is a mobile position, you must be monitoring the patrons for any signs of intoxication or
use of drugs. You are to be a presence and
escort any violators out of the party.
¨
Stairways:
This
is a posted position, you must monitor the stairwell area making sure that no one goes up
or down the stairs.
¨
Door
monitor (Any Hall):
This
is a posted position, you must make sure that no one enters or exits out of these doors. Most doors lead into the stairwells giving access
to the upper residential levels.
¨
Roamers
(Any Hall):
This
is a mobile position, you must make sure that all patrons have the proper wristband for
the night. Monitor dance floor to make sure
that there are no physical altercations. If
any patron is found not wearing the designated wristband for the night they must be
escorted outside the establishment and properly carded for legal age limit.
¨
Window
Monitor :
Maintain
windows closed for noise control.
¨
Noise
Level Monitor:
Must
monitor the outside for noise control. If music is found to be excessive (150 yards away
from club), you must advise the sound system owner of violation. If violation persist the sound system will be
turned off, and owner cited by L.A.P.D.
¨
Bathroom
Monitors:
This
is a posted position, and is meant as a deterrent.
¨
Supervisors:
Assign
posts to OSI personnel, has primary handle on all altercations. Solve problems before they
arise and are the liaison between P.D. and Management.
The
Standard Operating Procedures are meant to be followed in conjunction with the Company
Rules and Regulations.
[Company Name Omitted]
SECURITY INC.
#### East Alondra Blvd, Suite 202,
Bellflower Ca, 90706
(562)###-#### Fax (562)###-####
Specimen Security Plan
One of two Oakland / Year 2000 events produced by
[Company Name Omitted]
Atlantis Festival
Date: September 23, 2000
Time: 7:00pm to 06:00am
Estimated Attendance: 13,000
Location: Lot on Maritime, Oakland Ca
Number of Guards: 120
Security Operating Procedure
This
security plan depicts the general security responsibilities. However, at the time of the
show we may have to vary the plan depending on the show itself. We will make adjustments
according to the problems that may arise.
Professionalism
All personnel will conduct themselves in a professional matter at
all times. They will address customers in a respectful and courteous manner at all times.
Any employee violating this policy will be disciplined accordingly.
Uniform Policy
All
employees will follow the company policy on uniformity. The following applies for this
event. All employees will wear black pants and a black polo shirt. Their shirt will have
Security in the front and back.
Posted Positions
If
a guard is assigned to a posted position, it is important that the guard remains at
his/her post until the supervisor relieves the officer.
Any employee who violates this rule will be taken off the clock and
suspended immediately.
¨
Searching:
There will be two (2) main searching areas:
The
guards will
search
all patrons for the following: any type of weapons, contrabands (Drugs, Drug
Paraphernalia), markers, pencils, chalk, water, eye drops, Vicks, candy, gum, cigarettes,
lighters, lengthy wallet chains and any form of pills.
¨
VIPs
Area:
we will have fifteen (15) guards searching all ARTIST & VIPS.
¨
The
Main Gate: we will have thirty (30) guards searching at the main gate. We will be
searching at a rate of 3,200 patrons per hour. At this rate, we would fully search nine
thousand eight hundred (9,800) in three hours. This eliminates any patrons from waiting in
line to long and possibly loitering in or around the general location.
¨
Line
control:
This
position is responsible for maintaining control of the line. The sidewalks or crowd areas.
All areas should be accessible, and clear of any loitering. This position is also
responsible for enforcing the no loitering policy we will have in place.
¨
Id
Checker:
Check
I.D. for minors, if the client's license is restricted to 18 years or older. No one is
allowed inside unless they are of proper age. Any
employee violating this policy will be terminated immediately.
¨
VIP
Entrance:
Keep
regular patrons from entering. This area is restricted to employees only (DJs Radio
Personalities).
¨
Production
area:
This
is a restricted area; no patrons may enter through this area. Any employee found admitting patrons would be
terminated immediately.
¨
Roamers:
This
is a mobile position; the officer must be monitoring the patrons for any signs of
intoxication or use of drugs. The officer is to be a presence and escort any violators out
of the party. We will have 8 teams of two officers total sixteen (16) roamers.
¨
Door
monitor:
This
is a posted position, you must make sure that no one enters or exits out of these doors.
These doors are to be kept clear for emergency entrance only (FIRE, EMS, POLICE). Any
officer who allows access to any unauthorized personnel will be sent home.
¨
Perimeter
Positions:
The
officer will be responsible to maintain the integrity of the gates and areas of concern.
Any officer found allowing any unauthorized patron to a secure area will be sent home.
¨
Tents: twenty guards will man the tent area. They
will be posted at the main entrances and any openings the tent may have. We will also have
two roaming teams per tent. Incase of an overflow, we will stop the patrons from coming in
and secure all of the open, sides of the tent. We will maintain this condition until Fire
or PD, deems these areas a Safe area.
¨
Vendors: we
will be searched and will be escorted out of the area one-hour prior the start of the
show. After we search all of the vendor booths, we will search the vendors and allow them
back inside to their booths. We will have a roaming team patrolling the vendor village.
¨
Bathroom
Monitors:
This
is a posted position, and is meant as a deterrent.
¨
Supervisors:
Assign
posts to OSI personnel, has primary handle on all altercations. Solve problems before they
arise and are the liaison between P.D. and Management.
¨
Special
Security Details:
The
following are a list of special security details that will be operating during the peak
hours of the event.
¨
Money Drops: This
team will be in full uniform, and will be armed. They will be assigned to the locations
for various money escorts.
¨
Stages:
This will be a high priority area. Specialized professional stage supervisor will man
all stages. They will be responsible for access to and from the stage area.
PARKING
We anticipate that parking for this
event will be one of the main priorities in the beginning of this event. We will deploy
the following:
¨
Motorcycle
Units: The units are a specialized
traffic team. Each cycle is equipped with a PA and mobile two-way radio. They also include
amber traffic lights. There will be four units patrolling the various parking areas.
¨
Vehicle
Patrols: These units are equipped with a
PA, and a two-way radio. They also have fully functional amber safety lights and have the
proper security insignias.
¨
Foot
patrol units: We will assign four
officers per parking area. To patrol and deter any sort of misconduct. They will have
direct communication with the mobile vehicle teams. They will direct all of the patrons
from their vehicles to the main searching area. No one will be allowed to loiter or
consume any time of alcohol or illegal substance.
In addition, the parking units will
be directing the patrons from their vehicles to the fair. This will prevent any loitering
and will deter vandalism. It will also prevent any possible theft.
In conclusion, we have made a lot of
plans that are geared to prevent problems from arising. This pre planning will greatly
reduce the foot traffic and the loitering. We have a fast but thorough pat down so that
all of the patrons may walk in with limited time in the street. This means less people in
the outside.
The schematics that were faxed to me
are not legible. I have described the locations that my guards will be posted. However, at
the time of the show, it has been my experience, that we have to sometimes make
adjustments to some locations. At the time
of the show, I will determine where those adjustments will need to take place.
Emergency Plan
In case of an emergency, we will go into a response
mode. We will pull all of the officers and form a scrimmage line. We will start at the end
of the lot by the railroad tracks. We prefer to start out at this spot, because there will
be nothing behind us. We will then begin clearing the location of patrons. We will stop
once all of the patrons are clear of the location.
Our Motors and vehicle patrols will continue to
patrol the area until PD notifies us all areas are secure.
Radios: we will provide (Fire, EMS, & PD)
with one of our two way Motorola radios.
If you have any questions, please
feel free to call either Nikko or Joseph at 562-###-####.
GenTac, LLC
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