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Security Brief

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What is this?  Part of a comprehensive 10-month-long effort to facilitate the production of a 30,000-person event at San Francisco's 3Com Park, home stadium of the professional football team, the San Francisco 49ers. The youth-oriented, high-energy tech-music nature of the event, with attendees and vendors on the field, in the bleachers and circulating and celebrating in sub-venues around the stadium, brought controversy in advance, with much media attention and official scrutiny.

Below is a security plan. The intro, however, was conceived to be persuasively representative. The goal was to reassure and encourage officials in city management and the police department.

Covered heavily in advance and during by all local TV and print news outlets, the event was very successful. No incidents or injuries occurred, and substantial revenues were realized by both the City of San Francisco and the client, the event's producer.

Also see: Press Release.

External press: New Wave Party at 3Com Promoter has Backing of Top Brass Still on, Contrary to Reports
 


Security Sub-Sections
Overview | Shutdown Procedure | Emergency Evac Plan | Sound Engineer Proposal
EMT Brief | Security Company Proposal / Procedures

Security Brief –
Submitted to : All Concerned San Francisco Agencies
Submitted by : [Client Company Name Omitted]
Subject  : Public Entertainment Event – 3Com Park

Contract Participants –

Event Producer / Tenant – [Company Company Name Omitted].

Host Venue / Lessor – 3Com Park / San Francisco Recreation & Park Department

Issues and Answers –

Common Sense Concerns – In producing this event, [Company Name Omitted], its management, employees and contractors, understand the principal of responsibility to community. Assuring public safety and security is the directive upon which the entire venture is dependent.   At stake will be the company’s reputation with the City of San Francisco, the SFPD, the SFFD, the managers of 3Com Park, the San Francisco Recreation and Park Department and its supervising commission. Also at risk will be substantial financial considerations.

To wit:

  1. [Company Name Omitted] now has on deposit with The City $25,000 representing security payment for the booking of five events at 3Com Park in [Year].

  2. The base rent for the facility will return a five-event gross of $400,000 to The City.

  3. It is projected that [Company Name Omitted] will pay out no less than $375,000 for city employees, overtime and municipal services respective to the five events.

  4. Total revenues in stadium taxes for the five events will likely exceed $250,000.

  5. The total of all revenues, taxes, employment, goods and services, is expected to generate a dollar volume at or near the $10 million range within the City and County of San Francisco.

  6. By the date of the first event, June 16, [Year], approximately $400,000 to $500,000 will have been expended for promotions and logistics for the second event.

It is understood that the SFPD will issue only a single use permit, one event at a time. Thus, because each event requires months of advance work and expense, before a use permit is granted for the second event, [Company Name Omitted] will bear the risk of hundreds of thousands of dollars. The company is confident in its ability to satisfy SFPD concerns of sound control, safety and security, and [Company Name Omitted] will take that risk.

However, the nature and financial viability of these events requires an all night production: 7:00 p.m. to 6:00 a.m.

With its reputation, future prospects and nearly a million dollars on the line by June 16, [Year], [Company Name Omitted] will leave nothing to chance in the area of sound control, safety and security.

Sound Control – Emitted decimal levels will be constrained to comply with acceptable standards within the immediate area and surrounding community. The acoustical engineering firm of [Company Name Omitted] (www.cmsalter.com) will be retained to survey existing noise levels and assure compliance of future levels.

The supervising engineer will remain on-site throughout duration of event. Decimal levels and configuration of sound equipment will be adjusted accordingly in the event of noise complaints.

Security and Drugs – A ZERO-Tolerance drug policy will be promoted and enforced. To discourage misbehavior of any kind, in addition to a prevalent SFPD presence, the number of security personnel will be about 40% greater than that of a typical concert.

The cost of SFPD staffing, and all other city personnel and services, will be borne by [Company Name Omitted].

Security Force – [Company Name Omitted] will staff a security force of no fewer than 300 officers. Supervising officers will wear full uniform, projecting a formal, official presence. That security contractor is bonded, insured, and uses only fully trained officers. (See attached exhibits.)

Metal Detectors / Contraband Deterrence – [Company Name Omitted] will allow no containers of any kind into the event. This means no backpacks, no water bottles, no novelty items, nothing.  

All attendees are subject to clothing searches, and at 3Com Park all persons entering will be required to pass through one of a bank of 20 metal detectors. Security offers at all entry points will additionally be equipped with hand-held metal-detecting wands.

Multiple electronic signs visible from all public entry points will advise arriving attendees of metal detectors at gate, clothing searches and on-site SFPD.

Perimeter Control – Individuals without tickets, or those arriving after the event is sold out, will not be allowed to loiter or rove about the exterior grounds. In no uncertain terms, electronic signage will convey this message and state the ramifications of disobeying the no-loiter policy.

Admittance Discretion – No single attendee exhibiting unruliness and no group displaying obvious colors will be admitted. Security personnel will be well versed in screening individuals without prejudice to individual or group.

Proper Ventilation – The open-air venue will assure adequate airflow. Naturally, smoking, of any substance, will not be allowed.

Medical Precautions – A fully equipped on-site clinic will be staffed by qualified physicians and EMT’s will be stationed strategically at varied event locations. Only professional medical subcontractors experienced and skilled in the handling of high-volume events will be used.

Fire Safety – [Company Name Omitted] will bear the cost of on-site supervision by San Francisco Fire Marshals. Only code-compliant demising structures will be used to house the events. The contractor to supply and erect the structures has undertaken many similar projects and is very familiar with regulations of safety and compliance.   Each structure will meet all local and state code requirements for public safety.

Pre-Sale Ticket Emphasis – Through outlets and online sales, the bulk of festival tickets are sold in advance. Pre-sale ticket holders typically arrive at events at a more regular rate than those who buy at the door. Pre-sale systems and strict control of overall ticket sales minimize the rush effect, enable a stable flow of patrons and negate the possibility of oversold events. The events will not be sold beyond capacity.

Practical Consideration – Hundreds of thousands of dollars will be invested in developing this venture with the intent of executing similar future events. The achievement of this long-term goal will be totally dependent upon the continued goodwill of the operators of 3Com Park, the SFPD, the SFFD and associate event sponsors. The assurance of safety and security with the projection of a positive public image is an imperative.

From this venture the operators of 3Com Park and the City of San Francisco can expect economic gain and the generation of positive PR, with virtually no negative impact.


[Company Name Omitted]
Public Entertainment Event

3Com Park / San Francisco / June 16, [Year]
|
Shutdown Procedure


VENUE CLOSING SEQUENCE

Venue C-2 / Lot C

ZONE BLUE

1:30a.m.

Shutdown.

Audio off. Security PA: “Please exit this venue. Please do not loiter in parking area.”

Venue C-1 / Lot C

ZONE BLUE

1:30 a.m.

Shutdown.

Audio off. Security PA: “Please exit this venue. Please do not loiter in parking area.”

Venue B / Lot B

ZONE RED

1:45 a.m.

Shutdown.

Audio off. Security PA: “Please exit. Please do not loiter in parking area. Drive safely.”

Venue A-2 / At Bleachers

ZONE GREEN

2:00 a.m.

Shutdown.

Audio off. Security PA: “Please exit. Please do not loiter in parking area. Drive safely.”

Venue A-1 / Main Field

ZONE GREEN

2:00 a.m.

Shutdown.

Audio off. Security PA: “Please exit. Please do not loiter in parking area. Drive safely.”

 SECURITY CLOSING SEQUENCE

– Overview subject to final documented plan, supervisor discretion and crowd flow. –

 

01:20

75 security officers take up posts to vacate Zone Blue and Zone Red to Parking Lot.
Parking area electronic signs alternate: “No Loitering – Please Drive Safely”

Traffic control officers take up exit posts.
25 security personnel begin patrol of parking areas.
200 security officers take up posts for closing sweep in Zone Green.

01:30

Zone Green: Venues A-1 & A-2 closed to entry.
Exits open at all points.

02:00

Security supervisors allocate teams to departing crowd as needed.
All motorcycle and automobile security units on active patrol.

02:15

All venues vacated.
290 security personnel move onto parking areas on final sweep.

Two five-person security teams execute final check of all venues.


Security Memorandum

 April 23, [Year]

Submitted to : [Company Name Omitted] Security / All Security Teams
Submitted by : [Company Name Omitted]
Subject  : Emergency Evacuation Procedures – 3Com Park

_____________________________________________

As determined by Primary Command Center and / or on site San Francisco Police Commander, if an emergency situation requires the evacuation of the 3Com Park arena and exterior venues, the following routing plan will be implemented and incorporated into master security plan.

During walkthroughs, briefings and team allocation, please coordinate accordingly.

Note: SFPD-monitored drills to take place at 14:00, June 15, [Year], or as otherwise announced.

A.         EXIT GATES – ALL ZONES – ALL VENUES

1.       Immediately upon receiving notification from Command or San Francisco Police Department, or upon hearing PA evac announcement (see attached script), security teams will open all gates and exits.

2.       All gates, which are equipped with panic hardware, will be secured and staffed to facilitate a quick and safe exit off all attendees.

3.       Security teams will move to pre-assigned  posts and assist in orderly attendee exit.

4.       Escalators, shut down for duration of Event, are closed to exiting attendees by security. Security teams will direct attendees away from escalators to designated emergency exits (see below).

B.          ZONE BLUE – Exterior Parking Lot C – Venue C-1 / C-2

                        1.             Attendees will be directed to exit to the main parking lot.

C.         ZONE RED – Exterior Parking Lot B – Venue B

                        1.             Attendees will be directed to exit to the main parking lot.

D.         ZONE GREEN – STADIUM LOWER DECK – Venue A-1 / A-2

1.             Box seats-sections 23 to 22 (rows designated alphabetically) plus sections 24 to 44 (rows 1 to 25).

a. Attendees will be directed to the field via the cutouts in the wall at the bottom of each section. Attendees in the area of lower 20-22, 22-24 and 24-26 will be directed to adjacent cutouts or exit up to the lower concourse. Note: Where cutouts are utilized, security teams will assist attendees in leaving the stands.

b.   Attendees will leave the field via the Entertainment Gate adjacent to the east side of the north endzone, then use Gate C lot to reach the main parking lot.

c.   Security team stationed at Entertainment Gate will insure orderly flow.

2.             Reserved seats - Sections 23-22 (numerically numbered) and Sections 24 to 44 (numerically numbered) rows 26-43

a. Attendees will be directed to the outer concourse and then exit the concourse via the nearest gate or ramp.

b. Attendees in the lower section 3G-3S may also be directed to the stairway in that area to reach Gate E plaza.

3.             North Endzone sections 24-44, Rows 1-25

a. Attendees will be directed to the field via the cutouts in the wall at the bottom of each aisle. Security teams will assist attendees in reaching the field and direct them to exit via the Entertainment Gate to the main parking lot.

E.              STADIUM MEZZANINE LEVEL

1. Luxury Suite occupants and those individuals in the Luxury Suite corridor or on the concourse will leave using the nearest ramp. Upon reaching the lower concourse, those attendees will be directed to exit via the closest gate or ramp. Those in the area of section 12 may also be directed to exit via the taxi ramp on the mezzanine concourse. Those in the area of the North Endzone may be directed to use the stairway to Gate E Plaza.

2. The taxi ramp gates on the mezzanine concourse and the gate at the Jamestown Avenue end will be opened by the security team assigned to that position.

F.         ZONE GREEN – STADIUM WEDGE – Venue A-1 / A-2

1. Attendees will be directed to the lower exits at both sides of the wedge leading to the mezzanine level. They will then be directed to proceed to the nearest ramp or stairs and then into the main parking lot.

G.         ZONE GREEN – STADIUM LOWER EAST – Venue A-1 / A-2

1.           Rows 149 Exit Field

a. Attendees will be directed to exit to the field, then exit via the Entertainment Gate to the main parking lot.

2.             Rows 20-3 5 - Exit Row 19 Stairway

a. Attendees will be directed to exit via the stairways at the north and south ends of row 19. They will then be directed to exit the stadium via the Entertainment gate or follow the outlined path to Gate F Plaza.

3.          Rows 36-48 Exit row 36

a. Attendees will be directed to exit via the north and south ends of row 36 using the walkway heading to the Mezzanine Level and proceeding down via the nearest rump or stairs.   They would then be directed to exit by means of the nearest gate.

H.             STADIUM UPPER DECK

These areas are closed to attendees for Event. Security will execute a physical and blowhorn sweep and, if attendees are discovered in this area, the following exit plan will be executed.

1.           Upper Concourse

Attendees will be directed to the nearest ramp or stairs and out the gate at the bottom of the ramp.

2.           Upper Box Seats (alphabetical)

These areas are closed to attendees for Event. Security will execute a physical and blowhorn sweep and, if attendees are discovered in this area, the following exit plan will be executed.

Attendees in this area will be directed up to the nearest vomitory heading to the Upper Concourse. They will then proceed down the nearest ramp or stairs and then exit the stadium by the closest gate.

3.           Upper Reserved Seats (Numerical)

These areas are closed to attendees for Event. Security will execute a physical and blowhorn sweep and, if attendees are discovered in this area, the following exit plan will be executed.

Attendees in this area will be directed out the vomitory leading to the Upper Concourse They will then proceed down the nearest ramp or stairs, then exit the stadium by the closest gate.

4.          Press Box

Occupants of the press box will exit via the doors on either side (section 18 or 28) and then below the stairs to the vomitory at the bottom of those stairs. After reaching the Upper Concourse, they will proceed down the nearest ramp and then exit the stadium by the nearest gate.

 SECURITY TEAM EVAC INSTRUCTIONS

– GENERAL ROUTING –

If evacuation order is issued via the stadium PA system, or through comm system and chain of command, teams will provide directions to attendees in accordance with the following plan.

Lower Box - Sections 23 to 22:

EXIT FIELD

Direct attendees to the field via the cutouts in the wall at the bottom of each aisle. Ushers and security teams will assist attendees in reaching the field and then direct them to exit via the Entertainment Gate to the Main Lot.

Lower Reserved - Sections 23 to 22 and 24 to 44, Rows 26 to 43:

EXIT OUTER CONCOURSE

Direct attendees to the Outer Concourse and then exit via the nearest gateway or ramp. Attendees in lower 3638 may use the stair­way in that area to reach E plaza.

North Endzone Sections 24-44, Rows 1-25:

EXIT FIELD

Direct attendees to the field via the cutouts in the wall at the bottom of each aisle. Ushers and security teams will assist attendees in reaching the field and then direct them to exit via the Entertainment Gate to the Main Lot.

Mezzanine Level:

EXIT LOWER C0NCOURSE

Direct Luxury Suite occupants and those in the Luxury Suite Corridor Mezzanine Concourse will be directed to the nearest ramp or stairway to the Lower Concourse to exit using the nearest gate.

Wedge:

EXIT LOWER C0NCOURSE

Attendees will be directed to the lower exits at both sides of the Wedge leading to the Mezzanine level. Attendees will then proceed to the nearest ramp or stairs lead­ing to the Lower Concourse and then exit via the closest gate.

Upper Deck:

EXIT UPPER CONCOURSE

Attendees will be directed to leave via the nearest exit located on the Inner Concourse between the Box and Reserved Seat area. Attendees then use the nearest ramp or stairway and then exit the stadium via the closest gate.

Lower East, Rows 1-19:

EXIT FIELD

Attendees sitting in rows 1-19 exit to the field. They will then exit via the Entertainment Gate to the Main Lot.

Lower East, Rows 20-35:

EXIT ROW 19 STAIRWAYS

Attendees sitting in rows 20-35 exit via the stairways at the north arid south ends of Row 19. They can then leave via the Entertainment Gate or follow the outlined path to F plaza.

Lower East, Rows 36-48:

EXIT ROW 36

Exit via the north and south ends of Row 36 using the walkway leading to the Mezzanine Level and then down via the nearest ramp or stairs. They would then exit by means of the nearest gate.

 

PUBLIC ADDRESS ANNOUNCEMENT

– 3COM PARK EVACUATION –

Your attention, please, ladies and gentlemen.

Your attention, please, for this important announcement.

We ask that you follow these instructions in a calm, quiet and orderly fashion and follow, precisely, the orders of all stadium personnel.

We are going to evacuate 3Com Park. Please, follow these procedures immediately.

Please leave by the nearest exit ramps or as directed by security personnel.

Please leave at once in a calm, quiet and orderly fashion. Please do not block the sidewalks or roadway.

Thank you for your cooperation.

[REPEAT]

Power Shutdown Contingencies

Parking lights and emergency power supply – 

Backup Generator Locations:

a.                         The Main Distribution Center in section 14.
b.                         F Gate Plaza.

c.                         The Engineers Department (Boiler room).

Lighting control computers are tied into emergency power systems. 225 battery powered lights throughout the stadium including restrooms and press facilities.

GENTAC PORTFOLIO END


GenTac-generated material ends here.

Following material submitted by sound, medical and security providers.


[COMPANY NAME OMITTED]
Consultants in Acoustics &
Audio/Visual System Design

### Sutter Street, 5th Floor
San Francisco, CA  94104

Tel  415 ### ####

Fax  415 ### ####

[Name Omitted]
[Company Name Omitted]

Subject: 3Com Park Events – Acoustical Consulting

Dear [Name Omitted]:

This letter presents our scope of work and fee estimate for providing acoustical consulting services for the subject project.

Our scope of work will be to assist you with the environmental noise emission associated with the three planned music events at 3Com Park. There will be two distinct scopes of work required:

  1. Assist in the design of the audio playback systems at each of the three stages to reduce potential noise impact on neighbors.
  2. Monitor the noise emission during the events at several residential areas surrounding the venue.

We anticipate that our scope of work would be as follows:

June 16th Event (7PM to 6AM)

  1. Review and provide design input into the proposed sound-system setups.
  2. During the sound check (prior to 7PM), monitor the sound level output at each stage and in the surrounding area. Provide immediate feed back as to the levels generated and assess the potential for noise impact during the event. Provide recommendations for setting sound levels or modifying the sound-system setups.
  3. During the event (7PM to 6AM), continuously monitor sound level output at each of the three stages and in the surrounding area, simultaneously. Provide for communication between the stage and remote locations so that adjustment of the noise levels can be performed.
  4. Prepare a report summarizing the results of our noise monitoring and impact assessment on the community. As appropriate, we will provide suggestions for additional mitigation.

July 28th Event (7PM to 6AM)

  1. Review the results of the June 16th event and apply any changes.
  2. Provide limited noise monitoring during the sound-check and during the event (7PM to 6AM). Provide for communication between the stage and remote locations so that adjustment of the sound system levels can be performed.
  3. Prepare a report summarizing the results of our noise monitoring and impact assessment on the community. As appropriate, we will provide suggestions for additional mitigation.

FEE ESTIMATE

We propose to provide our acoustical consulting services on a time and materials basis and in accordance with the attached Terms and Conditions sheet. We estimate that our fees would be as follows:

Sound System Design

  1. Preliminary sound system design review and input $3,500
  2. Involvement during system set-up and sound-check (per event) $2,500
  3. Additional sound system design review and
    input for July 28th event hourly
  4. Subtotal $6,000

Noise Monitoring

June 16th Event

1.       Noise monitoring between 3PM to 7AM (labor and equipment)
Up to four neighborhood monitoring locations (three technicians)
One roving monitor at 3Com (one technician)........... $12,500

2.       Post event data analysis........... $2,500

3.      Post event summary report........... $3,500

4.       Sub total........... $18,500

July 28th Event

1.       Noise monitoring between 5PM to 7AM (labor and equipment)
Up to four neighborhood monitoring locations (two technicians)
One roving monitor at 3Com (one technician)........... $9,500

2.       Post event data analysis........... $2,500

3.      Post event summary report........... $2,500

4.       Sub total........... $14,500

Post Season

1.       Summary report of all two events........... $3,500

Additional Services

The above fee represents the labor and expenses we anticipate would be required to gather useful information and achieve meaningful results, which then can be used for planning future events. As with projects of this magnitude and complexity, we reserve the right to adjust our scope and fees to meet the conditions at the time of the work.   For example, if additional technicians are required to monitor a location not previously anticipated, the labor will be in addition to the fees quoted above. Other examples of addition services might be:

  • Attendance at City or community meetings
  • Preparation of reports to be submitted to the City
  • Monitoring in-side of a residence

 *                                   *                                   *

If you wish to authorize us to proceed, please sign and date in the spaces provide below and return one copy to our office. If you have any questions or if we can be of further assistance, please do not hesitate to call us.

Sincerely,

[Company Name Omitted], INC.

[Name Omitted]
Principal Consultant


[Company Name Omitted] 

### Elmira Rd. Suite 144
Vacaville, Ca. 95687

Phone (510) ###-###

March 27, [Year]

To: [Name Omitted]

[Company Name Omitted]
888 Brannan St. Suite 4000

San Francisco, Ca. 94103
415

From: [Name Omitted]
Director
[Company Name Omitted]

### Elmira Rd. Suite ###

Vacaville, Ca. 95687

Subject:         EMS Services Proposal for your 3 COM Park event. (06-16-01 from 7:00 PM to 6:00 AM)

Dear [Name Omitted]:

[Company Name Omitted] is pleased to provide you with the following proposal for EMS services at your organization’s summer event. The scope of the work is outlined below:

1.                   Event Coverage:

·        18 – Emergency Medical Technicians (Basic with A.E.D. Training)

·        These crewmembers will be trained to the national registry level and also have training in Trauma, Triage, and Automatic External Defibrillator. These crewmembers will be on the watch for any safety hazards and will be constantly on the move monitoring the crowd for any potential patron problems.

·        5 – Supervisor (Over-Head Command Team)

·        These members are responsible for the placement of all crewmembers in the event grounds. They will be responsible for all documentation of Patient Care and professionalism of our company. They will act as a liaison between the local fire departments and law enforcement should the need arise. These members will rotate crewmembers around the event grounds so that they will not become too exhausted or hot as the day goes on. They will coordinate lunches and breaks so the event is always covered and managed appropriately.

·    2 – Triage/Treatment specialist

·    This individual will be responsible for the treatment and documentation off all patients’ which arrive at the treatment tent. This key position is needed so that LMS can continue to cover the event grounds and not be stuck in the treatment center. It will also aid in the tracking of patients as they either are released in to the field or transported in to the hospital.

2.                   Medical Equipment    ($1000.00)
The medical equipment brought to the event will be used on all patients seeking assistance. We prepare for the worse case scenario and bring plenty of supplies so that we will not need to call for assistance unless needed for patient care reasons. Our staff will be equipped with response ready medical gear and fast action packs carried with them at all times. We will also set up a medical treatment area that will be our “base of operations” (Command Post). In this area we will set up cooling areas, resting areas, and treatment area.

·          5 large response bags

·          Oxygen and devices

·          Airway adjuncts

·          Bag Valve Masks

·          Trauma dressings

·          Various sized dressings

·          Saline solutions

·          Patient assessment instruments

·          2 large back up response bags

·          Same items as above

·          Splint Kits

·          Traction splints

·          Back boards

·          And cervical spine precaution equipment

·          Hip response bags

·          All members will be issued and will be carrying one of these

·          B/P cuff

·          Trauma dressings

·          CPR masks

·          Stethoscope

·          Blood born Pathogen equipment

·          Saline wash

·          Extra oxygen cylinders

·          Extra cache of equipment

·          Radio equipment

·          Automatic External Defibrillator (3)

·          Tele-Medicine Camera equipment linked to MD

3.                   Ambulance for transport to hospital (provided by AMR)

$110.00 / Hr. scheduled for 11 hours

4.                   Parking requirements

We will need to reserve at least 4 parking slots for the day of the event.

5.                   LMS Requirements

LMS will require the following from the client.

·          Command Center (either in the stadium itself or in an RV outside)

·          2 Treatment spaces (Must have access to a high speed modem connection)

·          2 Mobile Carts / Golf carts (the same as provided during your last event)

·          6 Tables

·          20 Chairs

·          Two way radio communications with event staff and security

·          Proper access passes

·          Pre event meeting with promoter and security supervisors to discuss evacuation measures and MCI (Mass Casualty Incident)

·          1 meal per LMS staff member

6.                   Mileage (.42/) mile (Not to exceed 320 miles)

80 miles round trip for equipment hauled and support vehicle.

7.                   Pre-Planning (10 hours @ 25.00/Hr)

This is the time that is spent planning for any potential problems your event may have during operating hours. We at LMS also attend meetings that may be requested of public services and or other agencies. We also use this billed time to put together what is called an incident action plan (IAP). This report goes to all public and private agencies so that they are aware of what the event has to offer as far as our services and what we will be doing with these services. It will also layout the entrance and exit points for these agencies.

Break Down of Cost by Services

June 16, [Year]                                        

AMR                                           1210.00

LMS                                          10986.90

Total                                        12196.90

The total cost of this event will be $12196.90. It will require a payment of $2800.00 up front and $9396.90 upon completion of the event. We appreciate the opportunity to work with your organization and hope that we will be able to extend this relationship in the future. If you have any questions with regard to this proposal please contact me on my cell phone at 510-715-8784.


Debbie Ziegler
Director of LMS


[Company Name Omitted] Security Inc.

#### E. Alondra Blvd Suite ###
Bellflower, California 90706
Business (562) ###-####
Fax (562) ###-####

Proposal for Security Services

A Tradition of Excellence

Submitted to [Company Name Omitted]

"PROVIDING SPECIALIZED SERVICES"

 

Introduction

Providing Specialized Services

¨      To provide our Clients with attentive customer service, and professional security personnel.

¨      To continually enhance employee performance through, in house training and educational programs.

¨      To provide our clients with an affordable service.

¨      To provide our clients with an Administration, that is committed to Customer Service, and true experts in their field.

¨      To always strive to be Superior than our competition.

[Company Name Omitted] Security Inc. has actively provided security services in the State of California, since 1993. Here is a list of some of our satisfied customers.

1.      NATIONAL ORANGE SHOW (SAN BERNARDINO)

2.      CASTLE PARK (RIVERSIDE)

3.      BONELLI PARK (SAN DIMAS)

4.      ALEXANDRIA HOTEL

5.      CITY OF FULLERTON (RECREATIONAL EVENTS)

6.      LONG BEACH BEACH FEST (VISION ENTERTAINMENT)

OTHER REFERENCES ARE AVAILABLE UPON REQUEST

Original training begins before the signing of any contract. All of our Officers are required to attend a comprehensive training cycle and must demonstrate a good working knowledge of all the applicable laws and regulations before assuming any post with our organization. In addition, on going training is implemented within our staff.

Our Supervisors truly define the word "Professionalism". Our field Supervisors receive training in order to effectively insure that our personnel are fulfilling our Clients needs. In addition, our Supervisors receive training in the following areas:

¨      832 Police Procedures

¨      Weaponless Defense

¨      Planning and Organizing

¨      De-escalation of Force

¨      Community Policing

All Officers receive training in proper report writing techniques. In addition, all reports are screened prior to being submitted, to insure that proper procedure is followed and all information is obtained.

Insurance & Liability

[Company Name Omitted] Security Inc. will maintain in effect at all times during the term of this agreement the following described liability insurance covering its operations and its activities.

¨      Workers Compensation Insurance: as required by applicable laws covering personnel engaged in the furnishing of the services under this agreement.

¨      Liability Insurance: with its coverage of One Million (1,000,000) dollars per occurrence.

[Company Name Omitted] Security Inc. will use reasonable efforts to protect the assets, interests and employees of the Client. However, [Company Name Omitted] Security makes no warranty that the services it furnishes will avert or prevent occurrences therefrom which may result in the loss or damage to the Client.

[Company Name Omitted] Security Inc. warrants that it has all the necessary licenses and permits to provide the services that it states, under this proposal.

Private Patrol Operators license is the following: PPO12371

Cost of Coverage

The rates applied to your security coverage will be surprisingly affordable compared to what we are providing our personnel in wages and benefits. Consider the extra benefits that are included at no extra cost to you.

1.      Constant Supervision

2.      Security & Safety Survey

3.      Normal Forms & reports (Daily Activity Reports, Incident Reports, etc)

4.      Special Tenant Safety Meetings

5.      Training Programs (Weaponless Defense for Women, Community Watch Training)

6.      24 hour emergency communication

Overtime is computed at 1 1/2 times the basic man - hour rate and applies as follows:

¨      Special Officer Meetings requested by the Client.

¨      Extra Coverage by personnel already assigned to 40 hours.

¨      Additional Coverage without prior notification in overtime situations.

Rates may also be adjusted, if the Client desires special equipment such as radio communication, cameras, alarm systems, and surveillance equipment.

Holidays & Rate Schedules

The Following Holidays will be paid at 1 1/2 times the basic rate of pay, for hours worked.

   New Years Day                                                     Labor Day

   Memorial Day                                                        Thanksgiving Day

   Independence Day                                               Christmas Day

The following is the rate schedules for security services to be provided at your establishment.

Regular Security Officer

$10.50 per man-hour

Supervisors

$13.00 per man - hour

Patrol Service

$22.00 per man - hour

Radio Equipment Charge

$15.00 per unit per day

Administration Rate

$25.00 per hour

Court Time

$20.00 per hour

 

Estimated Cost Per Service

We are confident that you will find our services to be administered with the utmost professionalism, and hence be extremely beneficial to your organization. The following is an estimation of cost for the services you have inquired about.

*300 special event security officers for "Metropolis."  Two (2) patrol units, one (1) mobile command post, fifteen (15) Supervisors.

*This material by [Company Name Omitted].

See page 5 rate schedule.   Final bid will be submitted upon confirmation with ticket sales

 

[Company Name Omitted] SECURITY INC.


9631 East Alondra Blvd, Suite 202, Bellflower Ca, 90706
(562)920-5467 Fax (562)920-5468

 

FESTIVAL

Standard Operating Procedure

In addition to any duties listed in this S.O.P all security personnel will follow all policies and [Company Name Omitted] SECURITY INC. Company procedures.   This is a general outline for policies and procedures for any festival or all night dance party.

Professionalism

All personnel will conduct themselves in a professional matter at all times. They will address customers in a respectful and courteous manner at all times. Any employee violating this policy will be disciplined accordingly.

 Uniform Policy

All employees will follow the company policy on uniformity.   The following apply:

¨      Uniforms: All personnel will make sure their uniforms are cleaned and pressed prior to the start of their shift.

¨      Grooming: All male personnel will be clean and mustaches will be kept trimmed and neat in appearance.

¨      Hair: All female personnel will keep their hair up, male employees will keep their hair neat and at an acceptable length as defined in the company manual.

¨      Jewelry: No jewelry will be worn while on duty. (Wedding Bands Ok).

Posted Positions

If you are assigned to a posted position, it is important that you remain at your post until, your supervisor relieves you. Any employee who violates this rule will be sent home and will receive a written warning as stated in the company manual.

¨      Searching: Search all patrons for the following: any type of weapons, contrabands (Drugs, Drug Paraphernalia), markers, pencils, chalk, water, eye drops, Vicks, candy, gum, cigarettes, lighters, lengthy wallet chains and any form of pills.  

If you find any drugs or any thing that is listed above or are not sure of, call you supervisor and let him/her handle the situation.

¨      Line control: This position is responsible for maintaining control of the line. The sidewalks or crowd areas should be accessible, and clear of any loitering. This position is also responsible for dress code.

¨      Dress code is as follows: No extremely baggy clothing, no altered caps or shirts with any form of gang affiliation allowed. Check with your supervisor for the updated policy.

¨      Elevators/Hallway: Keep hallways clear at all times, restrict elevators to tenant use only.

¨      ID Checker: Check I.D. for minors, if the client's license is restricted to 18 years or older. No one is allowed inside unless they are of proper age. Any employee violating this policy will be terminated immediately.

¨      VIP Entrance: Keep regular patrons from entering. This area is restricted to employees only (DJs Radio Personalities).

¨      Production area: This is a restricted area, no patrons may enter through this area. Any employee found admitting patrons would be terminated immediately.

¨      Bars: Any patrons entering a bar must be carded for 21 and over.   This area is a restricted area and must be monitored aggressively.

¨      Roamers: This is a mobile position, you must be monitoring the patrons for any signs of intoxication or use of drugs.  You are to be a presence and escort any violators out of the party.

¨      Stairways: This is a posted position, you must monitor the stairwell area making sure that no one goes up or down the stairs.

¨      Door monitor (Any Hall): This is a posted position, you must make sure that no one enters or exits out of these doors. Most doors lead into the stairwells giving access to the upper residential levels.

¨      Roamers (Any Hall): This is a mobile position, you must make sure that all patrons have the proper wristband for the night. Monitor dance floor to make sure that there are no physical altercations. If any patron is found not wearing the designated wristband for the night they must be escorted outside the establishment and properly carded for legal age limit.

¨      Window Monitor : Maintain windows closed for noise control.

¨      Noise Level Monitor: Must monitor the outside for noise control. If music is found to be excessive (150 yards away from club), you must advise the sound system owner of violation. If violation persist the sound system will be turned off, and owner cited by L.A.P.D.

¨      Bathroom Monitors: This is a posted position, and is meant as a deterrent.

¨      Supervisors: Assign posts to OSI personnel, has primary handle on all altercations. Solve problems before they arise and are the liaison between P.D. and Management.

The Standard Operating Procedures are meant to be followed in conjunction with the Company Rules and Regulations.


[Company Name Omitted] SECURITY INC.


 
####
East Alondra Blvd, Suite 202, Bellflower Ca, 90706
(562)###-#### Fax (562)###-####

 

Specimen Security Plan –
One of two Oakland / Year 2000 events produced by
[Company Name Omitted]


Atlantis Festival

Date: September 23, 2000

Time: 7:00pm to 06:00am

Estimated Attendance: 13,000

Location: Lot on Maritime, Oakland Ca

Number of Guards: 120

                                                                          

Security Operating Procedure

This security plan depicts the general security responsibilities. However, at the time of the show we may have to vary the plan depending on the show itself. We will make adjustments according to the problems that may arise.

Professionalism

All personnel will conduct themselves in a professional matter at all times. They will address customers in a respectful and courteous manner at all times. Any employee violating this policy will be disciplined accordingly.

Uniform Policy

All employees will follow the company policy on uniformity. The following applies for this event. All employees will wear black pants and a black polo shirt. Their shirt will have “Security” in the front and back.

 Posted Positions

If a guard is assigned to a posted position, it is important that the guard remains at his/her post until the supervisor relieves the officer.   Any employee who violates this rule will be taken off the clock and suspended immediately.

¨      Searching: There will be two (2) main searching areas: The guards will search all patrons for the following: any type of weapons, contrabands (Drugs, Drug Paraphernalia), markers, pencils, chalk, water, eye drops, Vicks, candy, gum, cigarettes, lighters, lengthy wallet chains and any form of pills.  

¨      VIPs Area: we will have fifteen (15) guards searching all ARTIST & VIPS.

¨      The Main Gate: we will have thirty (30) guards searching at the main gate. We will be searching at a rate of 3,200 patrons per hour. At this rate, we would fully search nine thousand eight hundred (9,800) in three hours. This eliminates any patrons from waiting in line to long and possibly loitering in or around the general location.

¨      Line control: This position is responsible for maintaining control of the line. The sidewalks or crowd areas. All areas should be accessible, and clear of any loitering. This position is also responsible for enforcing the no loitering policy we will have in place.   

¨      Id Checker: Check I.D. for minors, if the client's license is restricted to 18 years or older. No one is allowed inside unless they are of proper age. Any employee violating this policy will be terminated immediately.

¨      VIP Entrance: Keep regular patrons from entering. This area is restricted to employees only (DJs Radio Personalities).

¨      Production area: This is a restricted area; no patrons may enter through this area. Any employee found admitting patrons would be terminated immediately.

¨      Roamers: This is a mobile position; the officer must be monitoring the patrons for any signs of intoxication or use of drugs. The officer is to be a presence and escort any violators out of the party. We will have 8 teams of two officers total sixteen (16) roamers.

 ¨  Door monitor: This is a posted position, you must make sure that no one enters or exits out of these doors. These doors are to be kept clear for emergency entrance only (FIRE, EMS, POLICE). Any officer who allows access to any unauthorized personnel will be sent home.

¨      Perimeter Positions: The officer will be responsible to maintain the integrity of the gates and areas of concern. Any officer found allowing any unauthorized patron to a secure area will be sent home.

¨      Tents: twenty guards will man the tent area. They will be posted at the main entrances and any openings the tent may have. We will also have two roaming teams per tent. Incase of an overflow, we will stop the patrons from coming in and secure all of the open, sides of the tent. We will maintain this condition until Fire or PD, deems these areas a “Safe” area.

¨      Vendors: we will be searched and will be escorted out of the area one-hour prior the start of the show. After we search all of the vendor booths, we will search the vendors and allow them back inside to their booths. We will have a roaming team patrolling the vendor village.

¨      Bathroom Monitors: This is a posted position, and is meant as a deterrent.

¨      Supervisors: Assign posts to OSI personnel, has primary handle on all altercations. Solve problems before they arise and are the liaison between P.D. and Management.

¨      Special Security Details: The following are a list of special security details that will be operating during the peak hours of the event.

¨      Money Drops: This team will be in full uniform, and will be armed. They will be assigned to the locations for various money escorts.

¨       Stages: This will be a high priority area. Specialized professional stage supervisor will man all stages. They will be responsible for access to and from the stage area.

PARKING

We anticipate that parking for this event will be one of the main priorities in the beginning of this event. We will deploy the following:

¨       Motorcycle Units: The units are a specialized traffic team. Each cycle is equipped with a PA and mobile two-way radio. They also include amber traffic lights. There will be four units patrolling the various parking areas.

¨       Vehicle Patrols: These units are equipped with a PA, and a two-way radio. They also have fully functional amber safety lights and have the proper security insignias.

¨       Foot patrol units: We will assign four officers per parking area. To patrol and deter any sort of misconduct. They will have direct communication with the mobile vehicle teams. They will direct all of the patrons from their vehicles to the main searching area. No one will be allowed to loiter or consume any time of alcohol or illegal substance.

In addition, the parking units will be directing the patrons from their vehicles to the fair. This will prevent any loitering and will deter vandalism. It will also prevent any possible theft.

In conclusion, we have made a lot of plans that are geared to prevent problems from arising. This pre planning will greatly reduce the foot traffic and the loitering. We have a fast but thorough pat down so that all of the patrons may walk in with limited time in the street. This means less people in the outside.

The schematics that were faxed to me are not legible. I have described the locations that my guards will be posted. However, at the time of the show, it has been my experience, that we have to sometimes make adjustments to some locations. At the time of the show, I will determine where those adjustments will need to take place.

Emergency Plan

In case of an emergency, we will go into a response mode. We will pull all of the officers and form a scrimmage line. We will start at the end of the lot by the railroad tracks. We prefer to start out at this spot, because there will be nothing behind us. We will then begin clearing the location of patrons. We will stop once all of the patrons are clear of the location.

Our Motors and vehicle patrols will continue to patrol the area until PD notifies us all areas are secure.

Radios: we will provide (Fire, EMS, & PD) with one of our two – way Motorola radios.

If you have any questions, please feel free to call either Nikko or Joseph at 562-###-####.


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